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Call Forward

These details are for a Type 1 phone service. What type of service do I have?

The Call Forward feature allows you to redirect calls that come through to your home phone onto a preferred alternative number, such as your mobile. Certain conditions must be met and there are 3 basic versions available:

  1. Call Forward No Answer - Incoming calls can be forwarded to a specific number if they are left unanswered for a selected period of time.
  2. Call Forward Busy - Incoming calls can be forwarded to a specific number when you are using the phone.
  3. Call Forward Immediate - Incoming calls are immediately forwarded to a specific number.

Notes

  • For the Call forward No Answer feature, you may select a time between 5 and 60 seconds at which you deem calls to be 'unanswered'. Before you set this, the default time is 20 seconds.
  • Calls may not be forwarded to particular numbers such as international numbers and emergency services numbers.
  • With the exception of Selective Call Forwarding, Call Forward Immediate surpasses all other features.

Instructions

No Answer

Switch Call Forward No Answer on

  • Pick up the Handset
  • *
  • 6
  • 1
  • Phone number
  • #
  • Hang up

To select the number (for calls to be forwarded to) and time (in seconds) before the call is transferred

  • Pick up the Handset
  • *
  • 6
  • 1
  • Phone number
  • *
  • Time in seconds
  • #
  • Hang up

Switch Call Forward No Answer off

  • Pick up the Handset
  • #
  • 6
  • 1
  • #
  • Hang up

To see if Call Forward No Answer is on or off

  • Pick up the Handset
  • *
  • #
  • 6
  • 1
  • #
  • Announcement
  • Hang up

Busy

Switch Call Forward Busy on

  • Pick up the Handset
  • *
  • 2
  • 4
  • Phone number
  • #
  • Hang up

Switch Call Forward Busy off

  • Pick up the Handset
  • #
  • 2
  • 4
  • #
  • Hang up

To see if Call Forward Busy is on or off

  • Pick up the Handset
  • *
  • #
  • 2
  • 4
  • #
  • Announcement
  • Hang up

Immediate

Switch Call Forward Immediate on

  • Pick up the Handset
  • *
  • 2
  • 1
  • Phone number
  • #
  • Hang up

Switch Call Forward Immediate off

  • Pick up the Handset
  • #
  • 2
  • 1
  • #
  • Hang up

To see if Call Forward Immediate is on or off

  • Pick up the Handset
  • *
  • #
  • 2
  • 1
  • #
  • Announcement
  • Hang up
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