Payment Options & Terms

Direct Debit

Convenient deductions from your savings account can be arranged. Visit MyAccount or call us on 1300 550 550 to set-up Direct Debit.

Credit Card

All major credit cards can be used to make payments. If you elect to pay your bill via credit card, a surcharge of 0.43% for Visa/Mastercard and 2.89% for Amex/Diners per payment applies.
Pay online - 24/7 at MyAccount
By phone - Call 1300 550 550


Call 1300 550 550 or visit MyAccount to set-up automatic monthly, quarterly or annual payments from your credit card.

By Mail

Send your payment summary from your invoice along with a cheque or money order to:

PO Box 631

Collins Street West

Melbourne Vic 8007 

POST billpay

Pay in person at any Australian Post Office.

Allow at least 3 business days for your payment to reach us.


Contact your bank, credit union or building society to make this payment from your cheque or savings account - please allow at least 3 business days for your payment to reach us.

Payment Terms

Eftel’s payment terms are 14 days from the date of invoice. Late payment fees may apply and Eftel reserves the right to suspend services for overdue accounts. If you pay by Direct Debit and a credit has been raised on your account after the invoice is generated and before the due date the amount that is debited will be the balance owing minus the credit amount.

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